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Activate HexaID Quick Rescue and Recovery

[Reference code: HEFO275222]

Before using the automated HexaID Quick Rescue and Recovery (QRAR) tool, it is important to confirm that your HexaID has been compromised. 

Signs of compromise may include:

  1. Unauthorized changes to account settings (such as email address, password, or security questions).
  2. Unusual activity in your account history (logins from unfamiliar locations or devices).
  3. Receipt of unexpected emails or notifications regarding account changes.
  4. Inability to log in despite entering correct credentials.

If you notice any of the above signs, continue to the next page to recover your HexaID. If not, reset your password on HexaID Dashboard.

You will need the following details to activate QRAR:

  1. HexaID username
  2. Registered email address
  3. Date of birth
  4. Current city of residence

If you are unable to provide any of these information, please contact HexaHelp directly for assistance.

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